{"id":3,"date":"2025-11-24T19:20:49","date_gmt":"2025-11-24T19:20:49","guid":{"rendered":"https:\/\/helvetiapark.geekworkers.dev\/?page_id=3"},"modified":"2025-12-02T07:30:41","modified_gmt":"2025-12-02T07:30:41","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/helvetiapark.com\/en\/politique-de-confidentialite\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<h2 class=\"wp-block-heading\">1. Who are we?<\/h2>\n\n\n\n<p>Le site <strong>helvetiapark.ch<\/strong> is operated by <strong>Helvetia Park<\/strong> (hereinafter referred to as \u00abwe\u00bb, \u00abus\u00bb, \u00abour\u00bb or \"the company\"), offering a service of <strong>valet parking 5 minutes from the airport<\/strong>.<\/p>\n\n\n\n<p><strong>Contact details :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Site: helvetiapark.ch<br><\/li>\n\n\n\n<li>E-mail : <a href=\"mailto:contact@helvetiapark.ch\">contact@helvetiapark.ch<\/a><br><\/li>\n\n\n\n<li>Phone : <a href=\"tel:41793963011\">+41 79 396 30 11<\/a><br><\/li>\n<\/ul>\n\n\n\n<p>Helvetia Park is responsible for processing your personal data in accordance with the French Data Protection Act. <strong>LPD (Switzerland)<\/strong> and, where applicable, the <strong>RGPD (EU)<\/strong> if you are in the European Union.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Personal data we collect<\/h2>\n\n\n\n<p>On our site, we only collect the personal data that you voluntarily communicate to us via our forms or our means of contact.<\/p>\n\n\n\n<p><strong>Data collected via the contact form or requests for information :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>First and last name<br><\/li>\n\n\n\n<li>E-mail address<br><\/li>\n\n\n\n<li>Phone number<br><\/li>\n\n\n\n<li>Message content (your request, company information, etc.)<br><\/li>\n<\/ul>\n\n\n\n<p>Depending on your use of the site, other technical data may be collected automatically (see \u00abCookies and similar technologies\u00bb section):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IP address (abbreviated or pseudonymized, depending on the tool used)<br><\/li>\n\n\n\n<li>Browsing data (pages viewed, date and time, type of device, browser, etc.)<br><\/li>\n<\/ul>\n\n\n\n<p>We do not collect sensitive data (health, political opinions, religion, etc.) via this site.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Purposes of processing your data<\/h2>\n\n\n\n<p>We use your personal data only for specific, explicit and legitimate purposes, in particular :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Handling contact requests and general queries<\/strong><strong><br><\/strong>\n<ul class=\"wp-block-list\">\n<li>Answer your questions about our services<br><\/li>\n\n\n\n<li>Call you back or write to you to clarify your request<br><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Management of partnership \/ B2B requests<\/strong><strong><br><\/strong>\n<ul class=\"wp-block-list\">\n<li>Explore a collaboration or partnership with your company<br><\/li>\n\n\n\n<li>Contact you to discuss a joint offer or project<br><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Customer relationship management<\/strong><strong><br><\/strong>\n<ul class=\"wp-block-list\">\n<li>Organization and follow-up of your reservation or information requests<br><\/li>\n\n\n\n<li>Exchanges before and after using our parking service<br><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Improving the site and our services<\/strong><strong><br><\/strong>\n<ul class=\"wp-block-list\">\n<li>Analysis of site usage (anonymized or pseudonymized statistics)<br><\/li>\n\n\n\n<li>Improving site ergonomics, content and security<br><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Meeting our legal obligations<\/strong><strong><br><\/strong>\n<ul class=\"wp-block-list\">\n<li>Record-keeping, handling of any disputes, responses to requests from the authorities.<br><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p>We do not sell your personal data to third parties.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Legal basis for processing (RGPD) \/ Principles (LPD)<\/h2>\n\n\n\n<p>Where the GDPR applies (users located in the EU), we process your data on the following legal bases:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Performance of pre-contractual or contractual measures<\/strong><strong><br><\/strong> When you contact us for a reservation, information or partnership request, the processing of your data is necessary to respond to your request and prepare or execute a contractual relationship.<br><\/li>\n\n\n\n<li><strong>Legitimate interest<\/strong><strong><br><\/strong> To improve the operation of our site, ensure its security, respond to your general inquiries, or defend our rights in the event of litigation.<br><\/li>\n\n\n\n<li><strong>Legal obligations<\/strong><strong><br><\/strong> To meet our accounting, tax and legal obligations.<br><\/li>\n<\/ul>\n\n\n\n<p>Where only the DPA applies (users in Switzerland), we process your data in compliance with the principles of proportionality, purpose and transparency, and solely for the purposes described above.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Recipients of your data<\/h2>\n\n\n\n<p>Your data may be transmitted, within the limits of what is necessary, to the following categories of recipients:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Helvetia Park in-house team<\/strong> in charge of managing requests, reservations and partnerships.<br><\/li>\n\n\n\n<li><strong>Technical service providers<\/strong> (e.g. site host, maintenance provider, any supplier of statistical tools or forms).<br><\/li>\n\n\n\n<li><strong>External advisors<\/strong> (trustees, legal advisors) in the event of a management or litigation need.<br><\/li>\n\n\n\n<li><strong>Competent authorities<\/strong>, if the law requires it or if we need to assert our rights.<br><\/li>\n<\/ul>\n\n\n\n<p>These recipients are bound by confidentiality obligations and, where subcontractors are involved, by contractual commitments that comply with the DPA and, where applicable, the RGPD.<\/p>\n\n\n\n<p>We do not share your data with commercial partners for prospecting purposes without your explicit consent.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Hosting and data transfer abroad<\/h2>\n\n\n\n<p>he helvetiapark.ch website is hosted by a third-party service provider. Depending on the location of its servers, your data may be stored :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>in Switzerland,<br><\/li>\n\n\n\n<li>in the European Union,<br><\/li>\n\n\n\n<li>or in another country offering an adequate level of protection under Swiss and\/or European law.<br><\/li>\n<\/ul>\n\n\n\n<p>If data is transferred to a country that does not have a recognized adequate level of data protection, we take care to put in place appropriate measures. <strong>appropriate guarantees<\/strong> (e.g. standard contractual clauses approved by the European Commission, or equivalent guarantees recognized by Switzerland) to ensure an appropriate level of protection.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Data retention period<\/h2>\n\n\n\n<p>We keep your personal data only as long as is necessary for the purposes for which it was collected, and then we delete or anonymize it.<\/p>\n\n\n\n<p>For information :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Contact data related to a specific request<\/strong> :<br>retained for the time necessary to process your request, then archived for a maximum of 3 years from the date of our last significant exchange, unless a longer retention period is required by law.<br><\/li>\n\n\n\n<li><strong>Data required for customer relationship management and legal obligations<\/strong> :<br>retained for the duration of the contractual relationship and then archived for the applicable legal periods (e.g. accounting and tax obligations).<br><\/li>\n\n\n\n<li><strong>Technical and statistical data (cookies, logs)<\/strong> :<br>retained for shorter periods, generally from a few months to a few years depending on technical requirements and legal obligations, then deleted or anonymized.<br><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">8. Cookies and similar technologies<\/h2>\n\n\n\n<p>Our site may use <strong>cookies<\/strong> and similar technologies (scripts, pixels, etc.) for :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ensure the technical operation of the site (strictly necessary cookies)<br><\/li>\n\n\n\n<li>Measure audience and improve site performance (statistical cookies)<br><\/li>\n\n\n\n<li>Possibly integrate third-party content or services (e.g. maps, videos, etc.)<br><\/li>\n<\/ul>\n\n\n\n<p>In general, you can manage cookies via your browser settings (blocking, deletion) and, where applicable, via a consent management banner or module when required by law.<\/p>\n\n\n\n<p>A more detailed cookie policy can be made available if required (types of cookies, lifetime, etc.).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Data security<\/h2>\n\n\n\n<p>We implement <strong>appropriate technical and organizational measures<\/strong> to protect your personal data against loss, misuse, unauthorized access, disclosure or alteration.<\/p>\n\n\n\n<p>These measures include :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access to data restricted to only those who need it<br><\/li>\n\n\n\n<li>Protection systems (passwords, host security measures, regular updates)<br><\/li>\n\n\n\n<li>Raising team awareness of data confidentiality<br><\/li>\n<\/ul>\n\n\n\n<p>As no security measure offers absolute protection, we cannot guarantee perfect security, but we are committed to maintaining a level of protection that complies with applicable legal requirements.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Your rights regarding personal data<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">10.1. Rights of data subjects (LPD and RGPD)<\/h3>\n\n\n\n<p>According to the Swiss DPA and, where applicable, the GDPR, you have the following rights to your personal data:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Right of access<\/strong> To obtain confirmation that your personal data is being processed and, if necessary, to receive a copy.<br><\/li>\n\n\n\n<li><strong>Right of rectification<\/strong> Request correction of inaccurate or incomplete data.<br><\/li>\n\n\n\n<li><strong>Right to erasure<\/strong> (right to be forgotten, under certain conditions): request the deletion of your data when its retention is no longer necessary, or when you withdraw your consent (if processing is based on it).<br><\/li>\n\n\n\n<li><strong>Right to restrict processing<\/strong> To request the temporary suspension of the processing of your data in certain cases.<br><\/li>\n\n\n\n<li><strong>Right to object<\/strong> To oppose, for reasons relating to your particular situation, certain processing operations based on our legitimate interests.<br><\/li>\n\n\n\n<li><strong>Right to data portability<\/strong> (RGPD, if applicable): receive the personal data you have provided to us in a structured, commonly used and machine-readable format, and\/or request its transmission to another responsible party where technically possible.<br><\/li>\n\n\n\n<li><strong>Right to withdraw your consent<\/strong> When processing is based on your consent, you may withdraw it at any time, without affecting the lawfulness of processing prior to withdrawal.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">10.2. Exercising your rights<\/h3>\n\n\n\n<p>To exercise your rights or if you have any questions about the protection of your personal data, please contact us at :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>By e-mail: <strong><a href=\"mailto:contact@helvetiapark.ch\">contact@helvetiapark.ch<\/a><br><\/strong><\/li>\n\n\n\n<li>By phone : <strong><a href=\"tel:41793963011\">+41 79 396 30 11<\/a><br><\/strong><\/li>\n<\/ul>\n\n\n\n<p>We may ask you for additional information to verify your identity before responding to your request. We will endeavor to respond within the applicable legal time limits.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Complaints to a supervisory authority<\/h2>\n\n\n\n<p>If you consider that the processing of your personal data does not comply with the applicable legislation, you can also :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For Switzerland: contact <strong>Federal Data Protection and Information Commissioner (FDPIC)<\/strong>.<br><\/li>\n\n\n\n<li>For the European Union: lodge a complaint with the\u2019<strong>competent control authority<\/strong> of your country of residence or of the country in which the company is represented.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">12. Changes to this Privacy Policy<\/h2>\n\n\n\n<p>We may update this privacy policy to reflect changes :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>our site or services,<br><\/li>\n\n\n\n<li>our internal practices,<br><\/li>\n\n\n\n<li>or legal and regulatory requirements.<br><\/li>\n<\/ul>\n\n\n\n<p>The current version is still available on the <strong>helvetiapark.ch<\/strong>. The date of last update appears at the top of this page.<\/p>\n\n\n\n<p>We invite you to consult this page regularly to stay informed about how we protect your personal data.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">13. Contact<\/h2>\n\n\n\n<p>If you have any questions about this privacy policy or the processing of your personal data, you can contact us at :<\/p>\n\n\n\n<p><strong>Helvetia Park<br><\/strong> E-mail : <strong><a href=\"mailto:contact@helvetiapark.ch\">contact@helvetiapark.ch<\/a><br><\/strong> Phone : <strong><a href=\"tel:41793963011\">+41 79 396 30 11<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>1. Qui sommes-nous ? Le site helvetiapark.ch est exploit\u00e9 par Helvetia Park (ci-apr\u00e8s \u00ab nous \u00bb, \u00ab notre \u00bb ou \u00ab l\u2019entreprise \u00bb), proposant un service de parking avec voiturier \u00e0 5 minutes de l\u2019a\u00e9roport. Coordonn\u00e9es de contact : Helvetia Park est responsable du traitement de vos donn\u00e9es personnelles au sens de la LPD (Suisse) [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/helvetiapark.com\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/helvetiapark.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/helvetiapark.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/helvetiapark.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/helvetiapark.com\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":2,"href":"https:\/\/helvetiapark.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":237,"href":"https:\/\/helvetiapark.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/237"}],"wp:attachment":[{"href":"https:\/\/helvetiapark.com\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}